💻 Need Help Accessing Digital Health Services?

We know that using online health services isn’t always easy. You might be facing challenges like limited internet access, the cost of devices, or simply feeling unsure about using technology. You’re not alone - and there is support available to help you get started and feel more confident.

🌐 No Internet or Limited Access?

If you don’t have regular access to the internet or a device:

• Local Libraries often offer free internet access and computer use. Staff may be able to help you get online.

• Good Things Foundation runs the National Digital Inclusion Network, helping people get connected and confident online.

💷 Worried About Costs?

If the cost of devices or data is a barrier:

• Get Online @ Home offers low-cost refurbished computers and tablets.

• Social Tariffs: Some broadband and mobile providers offer discounted rates for people on certain benefits 🔗 Ofcom’s guide to social tariffs

🧠 New to Using Technology?

If you're not confident using websites, apps, or email:

• Learn My Way offers free online courses for beginners, including how to use the NHS App.

• Age UK provides digital support for older adults, including one-to-one help in some areas.

🧑‍🤝‍🧑 Need Extra Support?

If you have a disability or long-term condition that makes digital access difficult, AbilityNet offers free tech support for people with disabilities.

🏥 We’re Here for You

Digital tools can make healthcare more convenient, but your GP Practice will always be there for you if you need it.