🛠️ About CareQ

Smarter Digital Support for Elective Care

CareQ is a digital health platform designed to support NHS Trusts in managing elective care backlogs by engaging patients with tailored digital tools. By connecting people on waiting lists with trusted, condition-specific support, CareQ improves readiness for treatment, reduces delays and cancellations, and helps deliver more efficient, patient-centred care.

🎯 Our Purpose

Supporting Patients While They Wait

Elective care delays can lead to poorer outcomes, preventable deterioration, and increased pressure on hospital services. CareQ helps identify patients who may benefit from digital support—such as those waiting for surgery or managing chronic conditions—and offers safe, effective tools to support self-management and prehabilitation during the waiting period.

🔍 How It Works

Elective Care, Enhanced with Digital Intelligence

Identify: Use existing Patient Engagement Portals to reach patients on elective pathways

Match: Deliver personalised digital support based on clinical need and digital confidence

Support: Empower patients to stay informed, active, and healthier while they wait

CareQ integrates seamlessly into current systems, helping NHS Trusts deliver scalable, targeted interventions with minimal disruption.

📚 What You’ll Find

Curated Digital Tools for Elective Care Readiness

Apps in CareQ are grouped into Support Areas and Focus Areas, including:

• Pain Management

• Pre-operative Preparation

• Lifestyle Change (e.g. smoking, alcohol, weight)

• Mental Health & Resilience

• Post-operative Recovery

All tools are assessed for safety, effectiveness, usability, and data privacy—so patients and clinicians can trust what they’re using.

🤝 Who It’s For

Designed for Secondary Care, Built Around Patients

• NHS Trusts & Clinicians: Offer proactive, pathway-aligned support that reduces strain and improves outcomes

• Patients: Access simple, safe tools to stay healthy and ready for treatment

• System Leaders: Unlock capacity, lower cancellation rates, and accelerate elective recovery

🛡️ Trusted & Assessed

All digital tools featured in CareQ are independently reviewed to meet high standards for clinical safety, data protection, and user experience.

📈 Why It Matters

By turning waiting time into preparation time, CareQ helps patients stay on track, reduces inefficiencies, and supports faster, safer recovery. It’s a smarter way to manage elective care—one that benefits patients, clinicians, and the system as a whole.